Phones Call For Chaos
But not all parties involved may get what they bargained for. Consumers seeking greener call-rate pastures are likely to find sales staffs overwhelmed with questions about the policy. They could also encounter high charges for switching, as carriers try to pass on the $1 billion they spent adapting networks. (Sprint PCS and AT&T Wireless are already adding small monthly charges to all customers.) The carriers themselves could face an avalanche of defections....